Training and Education – The Key to RCM Resilience
The healthcare industry changes constantly, but staff training often lags. Without ongoing education, even experienced teams fall behind on coding, compliance and payer contract stipulations — leading to errors and denials. Training empowers staff to be more efficient, compliant and confident. Practices that prioritize education reduce denials and accelerate cash flow. They also boost morale […]
RCM Workflows and Processes – Where Revenue Begins and Ends
Revenue cycle success depends on seamless workflows between front- and back-office teams. Yet, too often, eligibility isn’t checked, documentation is incomplete, or coding errors go unnoticed. The result? Nearly 30% of claims are lost or denied, and 65% of those denials are never reworked. That’s money left on the table. By focusing on up-to-date patient […]
Why Front-End RCM is the Unsung Hero of a Healthy Revenue Cycle
When it comes to revenue cycle management (RCM), most conversations revolve around billing, coding and collections. Yet the most preventable problems — and the biggest opportunities for improvement — lie at the very start. Front-end RCM processes such as insurance verification, accurate patient registration and point-of-service collections are essential to a healthy revenue cycle. In […]